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KETTERING, Ohio — When new- and used-vehicle sales take a tremendous hit like they have this year, repair and service operations can become an increasingly important revenue stream for dealerships. With this in mind, GE Money is providing Volvo ...
Albert Chang, a 16 year veteran of operations and finance management, has assumed the role of Vice President, Operations. Chang will be based at the company’s Irvine headquarters, reporting to Dave Escalante, President and CEO. Chang comes to SK&A ...
Complaints lodged with the telecommunications ombudsman will be logged daily, and telcos will be issued with public report cards, in a crackdown on poor customer service by the industry. The Telecommunications Industry Ombudsman's office receives 150 ...
The economic slowdown may have raised the spectre of job losses in most industries, but telecom is a notable exception. Far from cutting back, telecom companies expect to hire over 16,000 people, 15 to 20 per cent more than last year, to meet the ...
HOUR-LONG phone queues, multiple transfers, hollow promises of people getting back to you … and the automated voice telling you your call is important. Soaring complaints over customer service from telecommunications companies have prompted the ...
BOSTON, MA - November 20, 2008 - Hypatia Research, LLC today released a report entitled 'Collaborative Planning, Forecasting & Replenishment: Vendor Selection Guide for Services' outlining strategies, techniques, vendor solutions and services ...
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